Our quality control starts with the stitching of each and every design in
multiple formats by quality control specialists at the Sulky Embroidery Club to
ensure proper stitching. However, if you experience any technical difficulties
please contact us at email@example.com for prompt attention.
In order to match the design image you see on the website, it is imperative
that you follow our recommended color sequence chart that is supplied with your
purchase. However, feel free to be as creative as you wish by using your own
color palette (of beautiful Sulky Threads, of course).
Due to the nature of our products, we offer no refunds. Since we guarantee the
quality of files and formats supplied by us, refunding for any reason is not
within our policy. Should you be unsure of the compatibility of your hardware
with our design formats, please contact us immediately to assist you. We do not
compensate for any failure due to your resizing and conversion of the products
you purchased from us.
You may not sell or share our products. This policy applies to free designs
as well. All artwork, embroidery designs, and projects created by The Sulky
Embroidery Club are copyrighted. These copyrights protect you and us.
Embroidery designs and projects created by The Sulky Embroidery Club are
licensed for ORIGINAL CUSTOMER USE ONLY.
This means you may produce as many sewn products with the software as you
desire. You are allowed to modify, add to, and adjust the designs to fit your
needs for sewing.
You cannot sell, trade, share, copy, loan, rent, lease, transfer, or in any way
duplicate the design file in any part or whole without violating copyright laws.
The Sulky Embroidery Club, as well as most other reputable embroidery design
companies, presently do, and will continue to, prosecute those whom they feel
break these laws. We can all help each other by supporting these laws and
reporting violators. Your help and support is this area allows us as well as
other companies to continue bringing you the very finest in embroidery designs
Liability and Limitations
By purchasing our designs, subscribing to our mailing list or using the
website or contents of the website you will be deemed to have accepted these
terms in full. Although every attempt has been made to assure accuracy, The
Sulky Embroidery Club will not be held responsible for any consequential,
incidental, indirect or special damages, the loss of profits, other costs, or
penalties resulting from the use of its products.
Pricing and Payment
All prices listed on this website are in US Dollars (USD). We accept the
following payment options: Visa, MasterCard, American Express, Discover and
We will not use any personal information provided by you for any purpose
other than for the reason intended when you supply it. We respect your privacy
and will not provide your information to any third party companies without your
permission and knowledge.
We will, from time to time, send out e-mail newsletters and other e-mail
notifications and announcements which you can unsubscribe to at any time by
clicking the UNSUBSCRIBE link at the bottom of the e-mail.
The Sulky Embroidery Club is a verified PayPal merchant using SSL (Secure
Socket Links) to protect your personal information throughout the transacting
process. Every measure is taken to protect your information against theft and
misuse. We take this responsibility very seriously!
This site may contain links to other websites. The Sulky Embroidery Club is
not responsible for the privacy practices or the content of such websites. As
privacy practices may be different at other sites, please review each site's
terms and conditions and privacy statement.